Consumer Engagement Workgroup
- Provide recommendations and work to engage the consumer sector in system change efforts related in integrated managed care.
- Ensure that consumers maintain confidence and continuity in the care they are receiving.
- Ensure a smooth transition to FIMC through the development of clear communication materials, client notifications, and transparent transition processes.
- Leverage existing structures and avenues to collaborate with consumer groups to gather consumer perspective, identify consumer concerns, gaps in understanding of FIMC, etc.
|DRAFT NCACH FIMC Consumer Engagement Communications Plan 06.21.17|
|File Size:||112 kb|
|Behavioral Health Administrative Service Organization Fact Sheet|
|File Size:||159 kb|
|DRAFT NC ACH FIMC Consumer Engagement Communications Plan 05.24.17|
|File Size:||397 kb|